Intro
This guide provides detailed instructions for installing Airthings for Business devices. Before beginning the installation process, ensure that the following prerequisites have been met:
You have received your Airthings for Business devices.
You have access to the Airthings for Business Dashboard.
You have created a building and its spaces within the Dashboard. (Spaces can also be created during the installation process).
You have downloaded the Airthings for Business app.
If you have not yet completed these steps, please refer to the Getting Started Guide for detailed instructions.
Where to install the devices
Optimal Location: Position the sensor where you want to measure air quality. The device itself is recommended to cover (but not limited to) less than 50 square meters.
Within Hub Range: Ensure the sensor is within range of the Hub. The SmartLink protocol can effectively penetrate up to 3 thick concrete walls/floors or 10 drywalls in an office building. However, older industrial buildings or deep underground areas may present challenges and should be evaluated prior to installation.
Height: Mount the sensor at a height between 1.1 to 1.8 meters (3.6 to 5.9 feet), known as the "breathing zone," for optimal air quality measurement.
Mounting Options:
For permanent installations, use a screw to secure the sensor.
For temporary installations, use the included 3M adhesive.
Avoid Placing the Device Near:
Large metal objects or cabinets
Doors or windows
Fresh air supply vents
Heat sources (e.g., radiators) or areas of high humidity (e.g., showers)
Outer walls
Direct sunlight
Below you find a video with some practical tips
Installation Overview
Important: Install all Hubs first! This ensures that:
The Hubs can connect to the cloud and perform any necessary firmware updates.
Sensors will connect to the nearest Hub after they are installed.
Installing the Hub
Step 1: Register the Hub in the App
Open the Business App: Launch the Airthings for Business app on your smartphone or tablet.
Navigate to Your Building: Select the building where you want to install the Hub.
Select the Space: Choose the specific space you created for the Hub.
If you haven’t created a "Space" in advance in the dashboard: You can still add the Hub directly from the app. When you tap the "+" sign on the building page, you will automatically be taken to a screen to create the Space and add a Hub/device.
Add the Hub:
Tap on "Add device or hub."
Open the Hub's backplate and locate the QR code next to the serial number and device ID.
Scan the QR code with your device's camera.
Follow the on-screen instructions to complete the registration process.
Step 2: Physically Install the Hub
Mount the Hub:
Use the included double-sided tape for temporary installations.
For permanent installations, screws are recommended for wall mounting.
Power the Hub:
Plug the Hub into a power source.
Wait for the green cloud icon to light up, indicating a successful cloud connection via the built-in eSIM.
Optional Ethernet Connection:
If preferred, connect the Hub to the network using an Ethernet cable. You can read more about the network settings in this article.
Installing Sensor Devices
Step 1: Register the Device in the App
Bring the Device to the Room: Position the device in the room you want to monitor.
Power the Device:
For Space Nano, activate the device by pressing the Airthings logo in a well-lit area. For detailed instructions, please refer to the product sheet or this article.
For other devices, open the backplate and remove the battery tab.
Open the Business App: Launch the Airthings for Business app on your smartphone or tablet.
Navigate to Your Building: Select the building where you want to install the sensor device.
Select the Space: Choose the specific space you created for the sensor device.
If you haven’t created a "Space" in advance in the dashboard: You can still add the device directly from the app. When you tap the "+" sign on the building page, you will automatically be taken to a screen to create the Space and add a Hub/device.
Add the Sensor Device:
Tap on "Add device or hub."
Locate the QR code next to the Serial Number and Device ID, either on the back of your device or behind the backplate.
Scan the QR code using your device's camera.
Follow the on-screen instructions to complete the registration process.
Step 2: Physically Install the Device
Mount the Device:
Use the included double-sided tape for temporary installations.
For permanent installations, screws are recommended for wall mounting.
Verify Device Power:
Space Plus: Wave in front of the device to see the glowing ring.
Space Pro/CO2: Wave in front of the device; the screen should activate.
Space CO2 Mini/Space Nano: Press the Airthings logo; a light should illuminate.
Installation Guidelines:
Devices should never be mounted on the ceiling.
Ensure the device is securely mounted to prevent it from falling and causing damage.
Devices should not be mounted above 2 meters (6.5 feet), except for the:
Space CO2 Mini, which can be placed above 1.8 meters (6 feet) if necessary (Note: Double-sided tape should not be used in this case).
Space Nano: Mounting with secure wall mount bracket is mandatory
After Installation
Verification: Check the Airthings for Business Dashboard to verify the installation. Allow up to 8 hours for devices to connect to the Hubs and start transmitting data to the Dashboard.
Additional Information
Hub Capacity: Each Hub for Business can manage up to 30 Space devices, though we recommend a maximum of 25 devices to ensure a robust network.
Sensor Calibration: The TVOC, CO2, and Radon sensors require 7 days to self-calibrate. For proper calibration, the sensors must be exposed to fresh air regularly during this period, which should occur naturally in a well-ventilated building.