Using Corentium Pro?
This article is for Airthings for Business (Space devices and the Business Dashboard). Corentium Pro accounts are managed by a different team. See Corentium Pro – Customer Success & Technical Support for how to reach them.
I haven’t received an invitation
If you have received your Airthings for Business devices but still have not received an email invitation to the account:
Check your spam or junk folder. The invitation email sometimes gets filtered out of the main inbox.
Reach out to your point of sale contact. Due to the nature of selling through partners, our partners are responsible for creating the accounts and billing for services. Airthings support cannot create an account on their behalf.