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Business Dashboard: Subscription Management
Business Dashboard: Subscription Management

Learn how to start a new subscription, and how to update an existing one.

Updated over a week ago

Introduction

Airthings for Business now provides you with the tools you need to manage your own subscriptions:

  • Easier access to your subscriptions and payments in your Dashboard.

  • Start a new subscription, or add extra seats to an existing one with a few clicks.
    Please note that hardware orders still need to be placed with your local sales manager at Airthings for Business.

  • When starting a new subscription or adding extra seats to an existing one, you can now easily update with the correct purchase order reference (PO).

Your subscriptions

Navigate to Account and Subscription in your Dashboard.

If you don't have subscriptions, you will see:

1) Your payment details

2) Your deployed devices

3) The option to create a subscription.

If you have 1 or more subscriptions, you will see:

1) Your payment details

2) Your deployed devices

3) The option to add seats to your existing subscription, or to create a new subscription.

4) Your existing subscription(s)

Add seats or Create a new subscription?

Add seats

Will add more seats to an existing subscription at a prorated cost based on the subscription’s remaining term. Invoicing dates remain the same.

Create subscription

Creates a separate subscription which renews on a separate invoice every term. Each subscription will have its own invoice.


Create a new subscription

To create a subscription, click on Create Subscription

Choose the Start date and add your PO

  1. The start date can be

    1. in the past if you have already installed the devices.

    2. in the future for future device installations.

  2. Add a PO: this reference number will appear on the invoice.

Add seats

  1. On the left, you have the option of adding seats. The number of seats you add, needs to correspond with the number of deployed devices.

  2. Choose the Service period:

    1. 1 year

    2. 3 years (10% discount)

    3. 5 years (15% discount)

  3. After adding the seats and choosing your service period, you will see an estimated cost for the subscription.

In the example above I have deployed 3 devices: 1 Space Pro, 1 Space Plus, and 1 Space CO2 Mini. When adding seats, I simply match the number of deployed devices. If I know I will deploy more devices, I can buy more seats now or I can also add seats later.

Review purchase

  1. Bill subscription in a separate invoice: If you have multiple subscriptions, you can choose to receive a separate invoice for your subscription.

  2. Click Review purchase

Review and confirm your purchase

Here you:

  1. Review the purchase

  2. Agree with the purchase and accept the terms and conditions

  3. Confirm the purchase

Congratulations! You have now placed your subscription order!


Adding seats

To add seats to an existing subscription, click on +add seats

If you have multiple subscriptions you need to select the subscription where you want to add seats:

Add seats to the subscription

Select the amount of seats you want to add:

In this example, I already had 2 seats for Space Pro. I have added 4 extra seats, so I have 6 seats for Space Pro. I have also added 3 seats for the Space CO2 Mini. So in total, I go from 2 seats to 9 seats.

When you have added the correct amount of seats, click on Review Purchase

Review and confirm

Here you:

  1. Review the purchase of the extra seats

  2. Agree to add seats and accept the terms and conditions

  3. Confirm the purchase of the extra seats

Congratulations! You have now purchased extra seats!

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